I don't see Valve throwing more people at Steam to fix the problem, not without them either outsourcing those tasks or changing their hiring standards (the latter is never gonna happen). Perhaps ways to better automate those sorts of more individualized tasks will come around someday. That's where more bodies would be helpful given the volume of case-by-case issues that come at them. The downside is when you get into things like more focused customer support issues and vetting applications. They generally do an excellent job of this. All of those processes take working man-hours out of the equation. Just look at VAC, the reporting system for DOTA, and the security system for Steam. Valve's solution seems to try and automate systems as much as possible. Vetting apps is grunt work that requires lots of bodies. The thing with Valve is that they want to maintain high standards for employee hires, which means hiring people who are too overqualified to do grunt work like vetting games for Steam. While I haven't had to deal with issues on Steam, horror stories abound re: the time it takes for support tickets to get resolved. My account was hijacked on a Sunday and a customer service rep resolved the issue in less than an hour. Brought to you by Steam Labs We couldnt accomplish our goals without the. As much crap as EA gets for Origin, the one thing I cannot fault them on is customer service. downloadable playable character in Skullgirls 2nd Encore 99 USD 2 You can. The volume of iOS applications that need to be vetted for bugs, malware, and compliant UI, is astronomical, and manage this volume while maintaining very strict standards. Companies like Apple, Microsoft, Amazon, etc, hire more people to deal with those sorts of things and scale up those departments as demand increases. There are much bigger digital distribution platforms like the App Store. We are making improvements to Greenlight where we can, but right now we are focusing on what we can do to ship more games." "It is not perfect by any stretch of the imagination and has a bunch of downsides (even with all its failing, it is much better than our old, opaque system).
"Until we can ship everything we want, Greenlight is serving the purpose of helping us prioritize what we ship," he said.
Skullgirls download problem steam full#
The full response by Bui can be seen on IndieStatik (via RPS).Īccording to Bui, Valve has been making a lot of changes to the back-end systems to automate the process, pointing out that its old system of bringing on partners actually involved fax machines. "However, because of this progress, we have been Greenlighting more titles within the past couple months (with a small pause for the Summer Sale), but it's still not enough and we are fully aware of that." We've made some good progress, but we aren't where we want to be yet," Valve's Tom Bui said. "We realize that we are failing in this regard and are working to fix it. Valve has acknowledged some of the shortcomings of the service, and said it is working on improving that process. However, the overall experience has been far from perfect. Continued abuse of our services will cause your IP address to be blocked indefinitely.Steam Greenlight kicked off with the noble cause of making it easier for indie developers to publish games on the service. Please fill out the CAPTCHA below and then click the button to indicate that you agree to these terms. If you wish to be unblocked, you must agree that you will take immediate steps to rectify this issue. If you do not understand what is causing this behavior, please contact us here. If you promise to stop (by clicking the Agree button below), we'll unblock your connection for now, but we will immediately re-block it if we detect additional bad behavior. Overusing our search engine with a very large number of searches in a very short amount of time.Using a badly configured (or badly written) browser add-on for blocking content.Running a "scraper" or "downloader" program that either does not identify itself or uses fake headers to elude detection.Using a script or add-on that scans GameFAQs for box and screen images (such as an emulator front-end), while overloading our search engine.There is no official GameFAQs app, and we do not support nor have any contact with the makers of these unofficial apps. Continued use of these apps may cause your IP to be blocked indefinitely. This triggers our anti-spambot measures, which are designed to stop automated systems from flooding the site with traffic. Some unofficial phone apps appear to be using GameFAQs as a back-end, but they do not behave like a real web browser does.Using GameFAQs regularly with these browsers can cause temporary and even permanent IP blocks due to these additional requests. If you are using Maxthon or Brave as a browser, or have installed the Ghostery add-on, you should know that these programs send extra traffic to our servers for every page on the site that you browse.The most common causes of this issue are: Your IP address has been temporarily blocked due to a large number of HTTP requests.
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